Refund Policy
We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 7 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 7 days of making a purchase.
Proof of Purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
Shipping Items
In order to return an order, you must contact us first.
Visit any of our retail locations to return your items purchased through our online store. Our staff member will process your return or exchange for you.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Contacting Us
If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to support@gosolarmart.com
This document was last updated on June 9, 2021
